Turning on two-factor authentication improves the security of your DebtBook account. It’s an extra layer of security for your account designed to ensure that you're the only person who can gain access, even if someone knows or tries to guess your password.

How 2FA works

With two-factor authentication, your DebtBook account can only be accessed on devices you trust. When you want to sign in, you'll need to provide two pieces of information—your password and a temporary passcode known as a time-based one-time password (TOTP) that is generated by an authenticator app. By entering the code, you're verifying that you have access to a trusted device.

Once you’re signed in, you won’t be asked for another verification code on that device again unless your session times out or you sign out completely.

How to set it up for your account

Setting up two-factor authentication takes only a few minutes once you have downloaded an authenticator app to generate the one-time passcode needed. You should choose an authenticator app and install it before beginning your 2FA setup. We've compiled a list of popular apps below.

Recommended authenticator apps

DebtBook is compatible with popular authenticator apps that are widely used like Google Authenticator, Authy, and Microsoft Authenticator. You may use other apps not listed here.

With your app installed, visit the profile menu that appears in the top-right corner of the application and select Privacy & Security. Click the Setup link to begin and enter your password.

You will be prompted to scan a QR code to add your authenticator app to your account. Once you scan the code with your app, you simply enter the temporary passcode displayed in the app into the form field. Once you click Submit, you're all set. You will be prompted for this code each time you log in.

Recovery Code

The first time that you enter the code provided by the authentication application you will be presented with a unique recovery code. Copy this recovery code and keep it somewhere safe. You’ll need it if you ever need to log in without your authentication device. You must tick the box indicating that you have safely recorded this number before continuing.

Requiring 2FA for every member of your organization

If you're an Administrator of your organization, you have the ability to require all members of your organization to use 2FA. This is a useful setting to enforce good security practices for your entire team and comply with any related IT policies or recommendations. You can find this setting by going to the user profile menu in the top-right corner of the application and selecting Account Security.

With this setting enabled, all new users will be required to enable 2FA as part of the account setup process. Any members that already have an account will be prompted to set up 2FA the next time they log in. We recommend communicating this change to all members of your organization in advance to avoid any inconvenience.

If you have any issues or require our assistance, please use the messenger in the lower-right corner to reach out to our team.

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